Homeowners

Help for Property Sellers

• My buyer is a friend, relative or business connection, is ClozeSure available?
• When can I cancel ClozeSure and receive a refund?
• How do I provide feedback or raise a complaint?
• My address does not appear in the Quick Quote postcode lookup.
• My application has been declined. Why?
• My application has been referred for approval. Why and what happens next?
• We have not yet exchanged contracts for the sale of my property and may not do so for a number of days. Is ClozeSure available?
• I am in a negative equity position (that is, I owe more on my mortgage than my property is worth). In the event of a successful acquisition by ClozeSure, am I still liable to lenders for any shortfal
• If my buyer fails to complete, forfeiting their deposit, can I decide to keep my property and not proceed with a sale to ClozeSure?
• In the event of a successful acquisition by ClozeSure, am I still liable for my conveyancer’s fees?
• My property buyer/s pulls out of the Agreement of Sale and completion of contracts due to my failure in any other way, i.e. failure to provide vacant possession of the property?
• My buyer fails to comply with the Agreement of Sale and fails to complete contracts on the completion date. This is due to a change in their own circumstances and through no fault of my own?
• My property contracts were exchanged (and deposit received) a few days ago. Is ClozeSure available?
• In the event of a successful acquisition by ClozeSure, when do I receive payment, how much do I receive and to whom is it paid?
• What is the maximum property sale price covered by ClozeSure
• My property is not residential. Is ClozeSure available?
• What if I change my mind and decide not to sell my property, after contracts have been exchanged and prior to completion?
• In the event of a successful acquisition by ClozeSure, am I still liable for my estate agent’s fees?
• My property is located in Scotland. Is ClozeSure available?
• My property is being sold without vacant possession (because, for example, I have tenants living in the property). Is ClozeSure available?
• My buyers are more than one private individual, acting in concert with each other. Is ClozeSure available?
• What happens in the event of another COVID-like lockdown?
• My buyer is paying a deposit of less than 10% of the property agreed sale price. Is ClozeSure available?
• In the event of a successful acquisition by ClozeSure, am I liable for any other costs and what deductions will be taken before I receive the balance of monies due to me?
• I am notified in advance of my buyer’s pending failure to complete. What should I do?
• My buyer fails to complete contracts on the agreed completion date. What should I do and what happens next?
• My buyer asks for a delay. What should I do?
• I am selling my property to a buyer who is connected to me in some way (family, friendship, education, work). Is ClozeSure available?
• Does ClozeSure cover me as the buyer of a property?
• I am a trust, company, property developer, executor or some other business entity? (in other words, not a private individual). Is ClozeSure available?
• My buyer/s is/are from overseas. Is ClozeSure available?
• I am buying a property but not selling one. Is ClozeSure available?
• My property sale is “conditional”, in other words, subject to certain conditions being fulfilled (such as obtaining a planning consent). Is ClozeSure available?
• Why do buyers fail to complete, post-exchange of contracts, and what are the main reasons?
• My property burns down, falls down or is destroyed between exchange and completion of property contracts?
• I am selling a property which I own, but do not live in. Is ClozeSure available?
• What is my tax position if my buyer fails to complete, forfeits their deposit and I receive the balance from ClozeSure?
• Is ClozeSure available to home owners?
• My buyer is a company, a trust or some other business entity (in other words, not a private individual). Is ClozeSure available?
• My buyer pulls out of the contract and refuses to complete due to a material deterioration in the condition of my property after exchange of contracts?
• My property buyer/s pulls out of the Agreement of Sale and completion of contracts due to my failure to disclose material information affecting the condition or value of my property?
• The gap between exchange and completion of my property sale contract is more than 3 months. Is ClozeSure available?
• In the event that I trigger ClozeSure, what documentary evidence of the property, sale & failure do I need to provide to ClozeSure?
• If I apply for ClozeSure in advance and then my sale collapses and contracts aren’t exchanged, am I entitled to a refund of my fee?