My buyer fails to complete contracts on the agreed completion date. What should I do and what happens next?
If you wish to trigger the guarantee, you should immediately advise ClozeSure, who will start the acquisition process.
Your buyer will be given (via the conveyancers) a Completion Notice, giving the buyer ten days to complete the purchase. If the buyer fails to complete, your sale will be deemed to have failed and your defaulting buyer will forfeit their 10% deposit. If you wish to trigger ClozeSure, we will purchase the property and pay 90% of the original sale price.
We’ve designed our system to be fast, efficient, and helpful, with an aim of completing our purchase of your property immediately after - on the same day - as your defaulting buyer fails to complete.
To make sure we meet this goal, we need to work closely with you and your conveyancer.
By working closely together, we can make sure that your onward purchase — if you are planning one — completes successfully and secures the property chain.
On completion, your conveyancer will deduct their fees, pay any estate agent’s fees, redeem any mortgage on the property (if you have one) and then send you the remaining proceeds of sale.