How do I make a claim / trigger ClozeSure?

If your Buyer fails to complete on the agreed Completion Date you can either

1. grant your buyer an extension or; 
2. serve your buyer with a valid Notice to Complete, with which they must comply within 10 working days. 

Either way you must inform us immediately by logging into your ClozeSure account.

If you serve a Notice to Complete you now have the following 3 options:

1. Request an extension (max 2 weeks) to the period of the ClozeSure guarantee, or;
2. Trigger ClozeSure so we can commence our due diligence process. If your buyer is then unable to complete their purchase of your property by the end of the 10th working day Notice Period they forfeit their 10% deposit in your favour, and your property sale contract is terminated. ClozeSure then steps in to purchase your property for the remaining 90% sum, or;
3. Choose not to trigger ClozeSure and keep or remarket your property.

ClozeSure is designed to offer complete peace of mind to property sellers by making your sale, and its timing, certain from the moment of exchange of contracts and receipt of deposit.

Click here to Learn more about the Acquisition Process.